Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data related to our products.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
User Rights

User Rights

These rights include access to personal data, rectification, and deletion under certain conditions.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Requests for User Rights

We will respond to requests for data access or modification within the timeframe stipulated by law.

Requests regarding personal data rights will be addressed in accordance with applicable legal requirements.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Data retention is based on necessity for operational purposes and compliance with legal obligations.
Policy Updates

Policy Updates

Users will be informed of updates to this policy via email or through notifications on our website.

We will notify users of significant changes to this policy through appropriate communication channels.
01

Data Collection Practices

We collect personal data such as user account information, device data, and usage statistics to enhance user experience and ensure product functionality.

The categories of data collected depend on user interactions with our connected products.
02

Sources of Data Collection

We gather personal data from user inputs and automated systems that monitor device performance and usage.

Data is obtained directly from users during account creation and through interactions with our devices.
03

Types of Cookies Used

Essential cookies are necessary for the website to function, while performance and functionality cookies enhance user experience.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies are used to enhance user experience and analyze site traffic; users can opt-out of non-essential cookies.

Users can manage cookie preferences through their browser settings to control data collection.
Purpose of use

Purposes of Data Use

We utilize personal data to enhance user experience, ensure product functionality, and communicate with users effectively.

Personal data is processed for purposes including service delivery, product improvement, and customer support.
Third-party sharing

Data Sharing with Partners

We share personal data with service providers who assist in delivering our products and services under strict confidentiality terms.

Third-party partners are required to adhere to confidentiality agreements when handling personal data.

Contact Information

Phone
+44 117 959 4248
Address
307 Walsall Road, Perry Barr, Birmingham, B42 1UH
General Inquiries